Sunday, July 30, 2017

The Tragedy of Finn: An Open Letter to Parliament


Esteemed and Honorable Ladies and Gentlemen of the Parliament of the United Kingdom of Great Britain and Northern Ireland:

I respectfully write to you today as an American who has enjoyed my time spent upon your shores. Your people are extraordinary. Your landscapes are delightful. Your cities, towns, and villages are welcoming and warm.

In my time there I have worked with several of your police agencies. As a Retired Police Lieutenant (Full Inspector in your system) I have trained and assisted within my specialty of dangerous and aggressive dogs.

During my career in the world of policing I have been paired with and worked beside many K9 police handlers and their partners, in the UK, the USA, Canada, and many other locations. That is why I am writing you today.

In October 2016 PC Dave Wardell and K9 Finn responded to a burglary call and were faced with a fleeing criminal subject. Finn was deployed to apprehend the subject, a sixteen year old young man. The young man, armed with a large knife, brutally attacked K9 Finn, stabbing him through the chest causing what was nearly a mortal wound. Despite his injury, Finn hung on and restrained the man, allowing his arrest and eventual conviction.

The issue is that in the UK, the attack upon brave K9 Finn was treated merely as criminal damage to property. The subject, a young man old enough to make such a severe choice as to use violence against a Police Officer and strong enough to plunge a large knife completely through a German Shepherd's chest, was only sentenced upon conviction to four months confinement, four months community service and a very minor fine and court costs.

This is unacceptable, especially from a nation as aware and proactive regarding the treatment of animals. It was the Brambell Commission of 1965 that, in the UK, established the Five Freedoms for all animals--a standard for care and compassion that has set the standard for the rest of the world. Acknowledgement of the need for humane and proper treatment of animals, from pets to agricultural livestock, is present to this very moment as shown by the current concern about the importation of chickens from the US that are raised and slaughtered in manners inconsistent with the high standards of the United Kingdom.

Yet this valiant Police Working Dog is, in sentencing, considered no more valuable than a notebook carried by an officer, and Finn's near-deadly wound considered no more serious than breaking the bulb in the officer's torch needed to light his way in the dark.

In the United States, Police Working Dogs are considered what they truly are: partners, guardians, and Police Officers themselves. These animals place themselves in the way of harm daily, doing many jobs that would be impossible without them. I myself am in direct debt to a brave Police K9 named Titan who, when my officers and I were threatened by an armed drug dealer, was deployed and intercepted not only the armed suspect, but the first bullet that the criminal fired at our team. Titan took the bullet and died, allowing five human officers to go home that night. Five officers with friends and families, children and spouses, returned home safely due to the sacrifice of Police Officer Titan of the Jacksonville Sheriff's Office, Jacksonville, FL.

Titan was not mere property. Had the criminal survived, he would have faced severe penalty in Court for killing Titan, as Titan was considered a Police Officer. The man would have faced five years imprisonment for killing, or even for wounding, Titan. The grave injury to Finn would have  resulted in five years imprisonment if it had occurred here.

In the US we are, often justly, criticized for using levels of force that would be unacceptable in the UK. We carry guns, and we use them. We face criticism for actions perceived as militaristic and excessive. We are accused of violating the rights of people based upon racial profiling. Some of these accusations are true. Yet we do some things correctly . In particular, we acknowledge and recognize the value and position of Police Working Dogs as they go about their days saving human lives. We see that they are more than just a piece of property, and that injury to them is far different than breaking the bulb in an officers torch.

Mistakes have been made. Yet mistakes are points from which progress can begin. As the author Zoonie Yamada stated in Essay Lessons for Adults: "If you focus on correcting mistakes, then avoiding failure becomes important. If you focus on growing from mistakes, then even failure is a step forward."

The existence of mistakes is part of life. Making them is inevitable. What we do with them on the other hand, as renowned American poet Robert Frost said about divergent roads in the wood, makes all the difference.

It is time to step forward to take the correct road. In the case of Finn and PC Wardell, the criminal justice system of the United Kingdom failed. The young man who attacked and caused dire injury to K9 Finn was given a poorly aimed slap on the wrist. Although hopefully Finn will live with Retired PC Wardell in peace for the rest of is life, the damage has been done-not just to Finn, but to each and every brave and dedicated Police Working Dog in the UK and each and every one of their committed and compassionate handlers.

You as Members of Parliament, creators of legislation in the United Kingdom and guardians of your charges, have an opportunity to remedy this. Declare that Police Working Dogs in the United Kingdom are more than mere property. Recognize their sacrifices, admit that they are essential to the safety of not only your body of Members but of all citizens of Great Britain and Northern Ireland, and create clear and enhanced penalties for criminal acts against these four-legged Officers. Take this mistake and turn it into a step forward.

Thank you for your time and attention.

Very Respectfully,

Lt. James W. Crosby (Ret), M.Sci.
Jacksonville Sheriff's Office

Jacksonville, FL USA







Tuesday, July 25, 2017

First steps in Ontario!

Now that the news has been released, I can comment on a project that took three weeks of my time in Ontario.

Over a year ago, a group of dogs was seized from an accused major dog fighter in southern Ontario. the Ontario SPCA had them in custody, and under the laws of the Province, would have normally destroyed all of them.
The facility at Dog Tales, King City, Ontario.

But two dedicated dog activists, Rob Scheinberg and his wife Danielle, decided that these guys deserved a chance at real lives, free from abuse. They contacted Jennifer Bluhm of the Ontario SPCA and a team of lawyers, and the fight for the Ontario 21 began.

Thankfully, Ms. Bluhm was not the unreasonable dog hater that some feared: Jennifer is a compassionate and caring leader that had no desire to needlessly kill a large groups of dogs. She was, however, bound by the idiotic breed ban present in Ontario law, and as such had to fulfill her duties....BUT...she could do so compassionately and allowed the legal process to proceed, while taking extreme efforts to keep the dogs safe, humanely kept, and in the best shape possible given the strain on her agency.

Now, after almost two years of dealing with an often painfully slow legal system and hurdles that I can't begin to go into, thanks to Rob and Danielle and Jennifer and the legal team and a host of compassionate people that cannot be publicly thanked but who kept the dogs safe and well, the dogs are coming out of Ontario, alive and in better shape than they were when they were taken into custody.

Their next step is coming to Florida where I will be working with friends in Rescue to place some, and with fellow experts to rehab just as many others as we possibly can. I won't reveal their exact destination out of both concerns for security and to not steal the spotlight from the rest of the team. But I look forward to seeing my four legged friends as they enter rehab and hopefully become family members.

This may sound like a minor achievement, and some may question why we are spending time and effort here, but these dogs ARE the Canadian Vicktory dogs. These dogs ARE the first for the Province of Ontario to get a fair chance at a new start. This case is a really big deal, and I am so honored to have been chosen to take part in this effort.

I am not saying we won't have bumps along the way. These dogs, like any fighting dogs, have had a rough life. The dogs that have been fought (and I can attest that they have) suffered a life of active, horrible abuse to force them to attack and destroy fellow dogs against their natural desires to be social and exist in peace. There are tough times ahead for all of us.

There will still be rainy days for these guys...

But we will try our best and give them the shot they never would have had. Some may not make it because they may just be too damaged. That is a fact of life when you are a victim. For those, perhaps permanent safe sanctuary may be the answer. But I have faith and have always had a profound respect and amazement at the level of forgiveness dogs can show.

More on the progress of these guys as they come "home" to their new lives.

The rainbow over the road as I left Toronto was a hint.

Peace to all, and remember that compassion and patience can change the world, even if for one person or one dog at a time.

Friday, March 17, 2017

Only fools rush in...or face the consequences.

As many of you know, part of the work I do is responding to cases where police officers use deadly force against pets. Some cases are clearly justified, and some...not so much. Often my involvement revolves around one of two focus points: reactive assessment of what has already happened, or proactive training and advice towards preventing future negative incidents.

Looking at these two main topics, there is an underlying theme: Change. We need to effect change across practices in the policing system that affect interactions between police officers and domestic pets. It's not that the system is somehow inherently flawed: instead, we have deficits in practices that need to be brought up to date, recognizing changing expectations. We, within the Law Enforcement community, need to recognize the need for change in our interactions with animals, and we need to accept that change.

One of the basic principles of human behavior is that desires lead to beliefs, and beliefs lead to action. Some critics have deeply held beliefs that conflict with our own. Sometimes those beliefs conflict with scientific and legal principles. But people tend to base their opinions on belief rather than on fact. Changing belief is hard. If we want to meaningfully change actions, our accepted practices, we need to change the beliefs that drive them. To do that we need to accept that belief has to adapt over time to drive our actions and to allow us to adapt to changing expectations.

The belief that a police officer must complete his/her mission, no matter what, is deeply ingrained. We start down a path of action, and we tend to continue on that path, even when the situation changes mid-stride. Inertia is the tendency for an object in motion to remain in motion. When we, as officers, set out to do our job we can get completion inertia. We tend to get blindered, focused on completing the mission now. But we have to learn to ask: is this particular matter so important that it must be done now? Can we accomplish our mission with a little more compassion and a little less inertia?

Sometimes the completion inertia mindset is justified. When a violent bad guy needs to be arrested, the officer cannot, should not, just walk away if there is resistance. A central duty of a police officer is to catch bad guys and try and keep them from harming the good guys. Done deal.

The law reflects this. Statutes particularly state that a police officer has no duty to retreat when confronted with resistance. The word "NO" doesn't really enter into the police mindset when it comes from other than the officer themselves.

Once upon a not so distant past, resistance of any sort precipitated predictable force. One of the basic lessons I learned as a rookie Patrolman: the level of resistance given precipitated a directly proportional ass beating. Resist arrest mildly and get bounced around. Spit on an officer and risk a good thrashing. Hurt an officer and you would inevitably go to jail by way of the hospital.  Shoot an officer, fatally or not, and you better have funeral plans.

But in dealing with animals and animal encounters, we may have to step back to move forward. Animals, domestic pets, don’t understand that we have a mission to complete. They have their own mission, and those missions may conflict. Officers may fail to recognize that these animals are not “resisting” their actions, but that they are behaving in predictable ways based on their perception of the world. We need to learn to be able to shift in mid-stream to recognize those conflicts and avoid them, rather than letting inertia carry us forward, blindly, meeting force with force.

The base criteria used to justify action is what the officer believed at the time of the deployment of force. Officers state that they believed they were at risk of death or severe bodily injury. They believed that they had no option other than deadly force.

Recently there was a human shooting during a drug arrest/foot pursuit, and the body camera clearly showed the fleeing suspect turn, gun in hand and point the gun directly at the pursuing officer. That was a clean, sadly unavoidable shooting. No one can expect a police officer to get killed or wounded by a violent, armed suspect. The desire of the officer is to go home safely, the belief (reasonable here) is that the officer’s life is in immediate jeopardy, and the action in this case was to use reasonable and understandable force.

The stated belief of imminent death is regularly invoked in use of force incidents involving dogs. The officer says that he or she was “afraid for their life” and seem to expect that their belief makes everything that happens allowable. Their belief tells them that facing a dog is the same as facing a human with a gun. They see, they claim, no option other than deadly force. They believe that they “don’t have time” or they don’t believe that the tools available will work.  They fail to accurately assess options.

But belief is often unqualified, supported by feelings rather than facts. Objectively, an officer’s belief in the availability of options, or lack thereof, and in the efficacy of other tools, may be as flawed as any other belief. Unqualified belief can conflict badly with both facts and the realities of the law. One fact, for instance, is that no officer has been killed in the line of duty by dog attack since 1936. That fatality, and the four others documented in US history before that, were due to infection or rabies, not mauling injuries.

Under the law, belief has to be reasonable, based on the training and experience of the person acting. Assessment of a situation needs to be grounded in facts, in competent training, in the understanding of what options really exist, and an understanding of how to readily put those options into action. Yet officers equate the level of threat presented by dogs to that of guns, which kill hundreds of officers yearly. Belief equates two very different risk situations. The belief that these threats are equal is not based on fact.

Reasonability, under the law, is based on what a "well trained" officer is expected to know and do. When it comes to animal issues, Police Departments are falling down in this training. Yes, a few states now mandate canine encounter training. I was part of developing and implementing the program now set by the California Peace Officer Standards and Training Commission. Chicago Humane built a similar program a few years ago. Colorado has a training program.

Through the National Sheriffs' Association and the National Coalition on Violence Against Animals, a team I am proud to be part of is trying to develop a nationwide training curriculum based on solid behavioral science and providing officers knowledge and tools to increase their safety, and the safety of pets.

More widely, however, existing training is mostly somewhere between inadequate and embarrassing. Officers are not being given the tools that they need to move from ungrounded belief to solid assessment of options.

Establishing solid training is the first step in reducing these incidents and improving the ability of officers to respond reasonably. Training needs to be widespread and frequent. Lessons need to be taught and integrated into policy, and repeated until they become part of the fabric of an officer’s regular thought process.

Another part of integrating necessary change comes from the top. Administrations of Departments must recognize that policy must not only be present, but respected. Departments must show a willingness to enforce policy evenly, fairly, and most of all consistently. A department that has a policy that is regularly ignored without consequence effectively has no policy at all.

Lastly, Departments must recognize that there is a potential for error, and that it is essential to acknowledge error when it occurs. In Law Enforcement, we don’t like that, because for such a long time we have been caught up in another belief: the belief that we are always right.

We need to work harder to achieve change, from inside and out. We need to change our practices, and our beliefs. We need to recognize that our actions have to be moderated by control and recognition of mission versus responsibility. We need to accept that we may be wrong, and correct those things that are wrong. We need to accept change in practice and belief so that an encounter with a pet doesn't become, as a song says, another sacrifice on the altar of "always right".

Friday, March 10, 2017

Fear vs Targeted Aggression: Can we tell the difference?

It has been said that we, humans, are born as fear based creatures craving attention. I believe that the same idea applies to dogs.

Dealing with fearful dogs is a pretty regular task for me in my work. I spent time with 54 dogs seized from a hoarder that had never seen sun, or felt grass below their feet. I work with bite dogs that have responded to a sudden frightening experience by using the only tools they have: their teeth. Some of my clients are dogs that are overwhelmed by life with humans and need to learn trust.

                                          Frightened dog dumped by morons...

For both species, fear is a survival strategy. If a dog sees something it fears, the smart (long term for survival) is to avoid that scary thing. Given room, the smartest thing is to run away. Conflict with an unknown entity or situation is not necessarily productive when you are trying to survive long enough to continue your species.

A dog’s fear doesn’t have to be “justified” in human terms. Fear is a response to a perceived threat, and that threat may be real - or not.  Perception of threat by a dog to a particular, or general, situation can be a presence (a ‘plus’ situation), or an absence (a ‘minus’), of something. For instance, the minus may be lack of socialization or a nurturing environment, or a plus reaction may be a reaction to a prior, direct experience.

Abuse is one of those direct experiences that can set a dog up for fear. As Ryoko Tomomori, author of “Mignon’s Tomomori-san in the Animal World.” writes: “There was one skittish dog who would flee in desperation when anyone put out their hand. It seems he’s been badly beaten. I wanted him to understand that the human hand isn’t a weapon, it’s a good thing. He was getting old, and I wanted him to regain trust in humans while living out his remaining years.”

Blaming negative behavior on fear or “abuse” is, sometimes, an easy out that allows owners to avoid responsibility for their dogs’ actions. Claiming a dog is showing fear based aggressive behavior quickly moves us to “oh, you poor thing” and away from accepting responsibility for our own actions, or lack thereof.

But fear is not the only reason that dogs show negative behavior. We have cases wherein a dog acts out, deliberately engaging a target (canine or human), and yet there are those who try to excuse the behavior as being fear motivated. Fear is real, but so is bad behavior when it is really an honestly aggressive dog showing offensive (in the sports sense) behavior that has never been adequately addressed by their owner.

Let’s look at an example. A particular dog can, at times, walk past other animals if they are ignoring him/her. The owner notes that the client dog reacts strongly to other dogs if those dogs bark, or even focus, on the client. Assumptions are made that our client is “fearful”, and is responding to other dogs because they are afraid and simply “defending” themselves.

But our client is walking along a street and another dog barks from the safety of its own yard. Our client lunges hard enough to break loose from the person walking the dog and closes the gap to the other dog, and fully engaging the target dog. A fight of course breaks out and someone gets bitten.

But did a fight break out? Is this canine social aggression? Is this a fear based defensive behavior?

A fight, or what we look at as social aggression, is defined by Ádám Miklósi as “…ritualized behavioural units which evolved for signaling the inner state and physical potential of the contester, and does not aim at causing damage in the other.” (Miklósi, 2007). In this case, contact was not a social dispute: the initially barking dog was secure in its own yard. The attacking dog was at a distance, initially managed by its owner.

Is this fear based behavior? Let’s look at both dogs. The dog in its yard was accompanied by an owner, and was restrained by a tether. When that dog saw a strange dog approaching, it may have responded from fear. A fearful dog may show threatening behaviors to secure space from a frightening stimulus. According to Dr. Suzanne Hetts, “Threatening behaviors (are) designed to intimidate, repel, or warn another individual to stay away. These behaviors are not meant to result in harm.” (Hetts, 1999). Further, Dr. Hetts says about threatening behaviors “Their goal is to warn other individuals to stop what they are doing.” Thus threatening behaviors, such as barking or growling, are intended to communicate a dog’s desire to stay separate, to avoid contact.

Territoriality can also cause threatening behaviors. After all, the whole idea of territoriality is to “…repel, or warn another individual to stay away.” Protection of territory or resources is rational and expected. Territorial behavior can also be based on fear of the other animal, trying to put up a big front to keep the other dog away. Barking by the tethered dog, then, makes sense.

The dog that targeted and deliberately closed with the tethered dog? That is much more of a problem.

A dog that responds to the sight or sound of another dog is typically termed “reactive”. That is, the dog gives an unreasonable response to a normal behavior or situation. Desensitization is usually the first avenue of attack in fixing this behavior.

Desensitization does not always work. Some dogs have to be managed, despite training, to ensure that they do not get into trouble. This can involve physical management, including making sure the animal is restrained by a healthy and able handler if out, and perhaps through the use of a muzzle for safety, both of the dog and of others.

Owners that fail to recognize the consequences of managing a dog with problems face other, bigger problems. Liability for their dog attacking another animal or person is the least. I have seen a case where one owner’s dogs were extremely reactive towards a neighbor’s dog. This owner was warned not to move both of their dogs past the neighbor’s property at the same time since they were a small person trying to manage two large, muscular dogs. One morning this owner got in a hurry and disregarded the management need. We will never know what happened exactly, but the opposing dogs connected and the owner died a horrible death.

Back to the case at hand: the outcome of the incident was injury to dog and human. The dog that targeted, lunged towards, closed the gap to directly engage the other, tethered dog was not afraid. That dog was on the offense, more like a guided missile (or muscle) than a shrinking violet trying to escape a scary thing. Defensive fear and offensive targeting are two very different things.  Owners and trainers must recognize that reactivity and fear may be related, but offensive targeting is a serious problem that must be aggressively managed before, during, and even well after behavioral modification work.






Monday, February 13, 2017

Who we are, and who we are not.

As trainers and behavior consultants we try to be everything to everyone. If they have an animal, and they reach out for help - or even show interest - we try to be that resource. Obedience, house training, barking, puppy socialization, aggression and biting; we want to do it all.



In some ways we can. We CAN be a voice for reducing stress and negative consequences by being based firmly in in the world of positive reinforcement. We CAN press for humane and kind treatment of all pets. We CAN strive to teach personal responsibility to owners, and inform them as to the standards their pet should expect.

But we cannot do everything. There are things we are: and things we are not.

There is nothing wrong with recognizing your space, your niche. I, for one, do not do protection dog training. I worked around our police Canine Unit, and I learned from observing them. I respect Canine handlers and trainers. They have a tough and complex job: to teach a highly selected dog a series of extremely challenging behaviors, and to maintain absolute control over those dogs while respecting their limits. If a police Canine is deployed towards a subject, and the subject suddenly surrenders, that dog has to be stopped in place. Immediately. Despite the dog's sincere desire to "bite bad guy". That sort of control and training is extremely difficult, and is is just not my "cuppa" as my English friends would say.

Others are best with puppies. They take little balls of potential and fur and teeth and turn them into well socialized, well behaved, bullet-proof pups that can handle anything that comes their way, while keeping their puppy sense of wonder and natural positive outlook. This is a special kind of magic to me.

Some of us work on specialized topics. Competition obedience. Agility. Field work.

In my case I work with difficult dogs and aggression. Sometimes that is aggression that has literally gone off the scale and resulted in a human death.

That doesn't make me any better, or more talented than anyone else. That is just the niche that I have fallen into.

That is not a niche that many need, or even want, to join. It is not for everyone.

And that is the point of this. There should not be a contest between trainers to do it all, or to be the baddest, or deal with the most difficult dogs, or...whatever. Each trainer, each instructor, each Rescue person, each shelter worker, should find where they can be most effective.


We need to avoid the trap of trying to be everything to all dogs, all people. I read a lot outside of the dog world, and business author Seth Godin has a great take that applies to dog training:

"We think we’re designing and selling to everyone, but that doesn’t match reality. It makes no sense at all to dumb down your best work to appeal to the longtime bystander, because the bystander isn’t interested. And it certainly makes no sense to try to convert your biggest critics, because they’ve got a lot at stake in their role of being your critic."

We need to avoid "dumbing down" our best skills to meet the needs of everyone. We need to do our best work where we are best. I would be wasting my time, and my potential clients' time, trying to take on training a dog-human team in freestyle dancing (and my wife and girls would back this up - the idea of me dancing should cause fear and trepidation). That is not my space.

I do slightly disagree, in our field, with one thing Godin says. We CAN try to convert our critics, and in some cases we must at least try because we are talking about humane and kind treatment of our canine friends. It is essential to try and teach relationships based on mutual trust and respect, not dominance and fear. But even then we need to remember: many of our most vocal critics have a vested interest in being our critics. Their existence is sometimes based on and grounded in proving us wrong. They have a lot at stake. But more on change, belief, and resistance to change in another blog.

For now, remember that we don't have to be spread all over the map. In my view, we can stand on certain central principles while specializing in what we do best. We can work within our special niche and do our best there while recognizing our own limits.


Those who know me know that I love the writing of author Neil Gaiman. His works range from thoughtful fantasy to, well...Neil Gaiman. But Neil is a font of wisdom, sometimes in surprising ways. Recently, greeting the New Year, Neil said the following:

“Try to make your time matter: minutes and hours and days and weeks can blow away like dead leaves, with nothing to show but time you spent not quite ever doing things, or time you spent waiting to begin.”

Time. Make your time matter. With our dogs, time is the most precious thing we can give them. Our time, sharing our lives, being part of our everyday, no matter how boring and predictable.

Don't waste your talents or time. Don't try to be everything to everyone. Be the right person for someone.

Friday, January 27, 2017

Demon possessed dogs vs. Behavioral Science.

Warren Ellis once said "Don't summon anything that you can't banish." He was referring to demons of various types, mostly supernatural, but summoning demons of any sort can be a real problem. In the usual stories they cause massive problems, and they don't want to go away.

Despite our advanced technological society, the idea of blaming demonic possession (maybe not literally, but the principle is there) and magical answers to problems exist in our modern world. They even intrude into the world of dog training. Some people seem to see the issues they are having with their animals' behaviors to be akin to demons, and they search for magical answers.

That can be understandable. Dogs with serious behavior problems can seem to be nearly demonic, and we seem to summon more than our fair share of vexing problems through our own action or inaction.

Psychology has a term for expecting results from unrelated action to cause change. That term is "magical thinking". Technically, magical thinking is the "fallacious attribution of causal relationships between actions and events" (Wikipedia) and occurs both in anthropology and psychology. Baseball players do it all the time: rubbing the ball exactly six times before windup on the mound, for instance.


Many people look for behavior problems to have "magical" solutions. Clients are looking for the right incantation, the right potion, the right amulet to cure their pet's behavior ills. A magic leash, an electronic collar, a pill, an answer that requires no effort. One step, one quick wave of the magic wand by a trainer and Voila! the problem is gone!


Dog trainers are sometimes just as bad. They look to action totally unrelated to the motivations, drives, and emotional state of a dog to make significant change. They also misinterpret a dog's reaction to a certain action to make it appear that a particular result is achieved, rather than properly assessing the effect-and then they are surprised when the dog's response is not predictable, at least under their explanation.

The late scientist Carl Sagan wrote a book in 1995 titled Demon-Haunted World: Science as a Candle in the Dark. The book dealt with science overall in the world, and no, Sagan did not believe that the world was haunted by demons. Sagan saw science as a light, a guide, to investigating and understanding our world and leading us towards a better way of seeing. We as scientific trainers and behavior consultants can look at dog training and use the same candle of science to lead us out of the dark, musty corridors of magical thinking when it comes to our dogs.

The science of behavior analysis tells us that there are describable, quantifiable components to any complex behavior such as "aggression". Observation and analysis tells us, for instance, that dogs typically don't "just snap" and go into full attack. Instead, there are triggers that precipitate certain actions. There are steps and signals-even if they proceed more quickly that we appreciate. Body position, muscle tension, narrowing and focus of the eyes, tension of the lips and/or exposure of teeth: these are all part of what is called "just snapping". The problem is that many do not recognize the signals, and instead look at the dog as "possessed" and somehow evil and unpredictable.

Let's look at the contrast between magical thinking and scientific analysis.

Examples of Magic vs. Science  in dog training.

Magic: My dog's behavior is stubbornness or evil and I just need to apply force and violence to change it.

Science: Behavior is understood and correctable by knowing what your dog needs and how he/she sees the world.


Magic: I will "feel the energy" from my dog. (Try explaining this one with a straight face in Court).

Science: I will learn the body language and signaling my dog uses to communicate.


Magic: I will use trainer X's special techniques or "system" to quickly, guaranteed, fix my problem.

Science: I will use methods such as positive reinforcement, verified by experiment and observation, in a clear and quantifiable way to patiently achieve the behavior change that I want. I will also understand that my dog is a sentient being and may make good-or bad-decisions.


Magic: I will "dominate" my dog and teach them their place.

Science: I will communicate clear boundaries for my dog in a way they understand and be consistent and fair in my expectations.


Magic: I will exercise dominion over my dog and he/she will follow me unquestionably.

Science: I will understand my dog's needs and drives and work with my dog to achieve a partnership. with that approach we will have a deeper, cooperative relationship.


Magic: My dog doesn't need treats or praise to get results: they just "know" what they are supposed to do.


Science: Dogs learn from clear example, guidance, and repetition. Reinforcement causes the particular behavior to be more likely to recur, and the dog learns more quickly and reliably.

When I evaluate a dog, particularly a bite case, and especially when that dog has severely injured or killed a human, I have to use the principles of behavior analysis and close, informed observation, to develop a picture of that animal. Trust me: I am not looking for "energy" levels or possession. This dog had proven they have the ability to do lots of damage, and thinking that my "energy" is going to keep me safe is simply foolish. What keeps me safe is a combination of planned moves, clear communication with the dog in terms they understand, building trust, recognizing early warning signals, observing closely-and a healthy dose of Kevlar.


I look for signals and behaviors that let me try and assess possible causes based on understanding canine behavior. I look for sensitivity to particular action. I look for pain response. I look for conditioned responses to certain cues.

Then I take this observed behavior, describe and quantify it, and present it in my behavioral report. I identify specific actions and reactions, and am able to document those behaviors with exact description and usually a video record that I can show and narrate. This makes the case clear, and aids prosecution - or exoneration - based on specific, understandable, scientifically based analysis. Put a case in front of a judge and jury and try to counter an observable quantity with vague terms like vicious, mean, evil, or "bad energy" and see the difference. I have yet to see any expert in court show "bad energy". They simply don't make a "bad energy meter". I will take your "bad energy" and raise it two sets of DNA analysis and a bite mark comparison and win every time.

In training and less severe cases, scientifically based methods have a number of advantages over magical thinking. First, they work. All the time. They are understandable, and do not require a "shaman" or special person to make changes in undesirable behavior. The methods can be reproduced, no matter the breed or personality of the dog, and no matter who is administering the training. Science based methods are predictable. Unlike magical methods, we can assess the effect on the dog clearly and avoid or eliminate those methods that cause pain, discomfort, confusion, or negative reactions. We can be kind and humane applying these methods, and we can analyze where problems are without leaping off into the fog of myth and belief. After all, magic requires belief. Science doesn't care if you believe in it or not-it just is.


Science based methods are not cold and impersonal. Science gives us better understanding of our dogs and their language. It helps us understand more deeply. It helps us communicate clearly. It helps us guide our dogs with compassion and kindness in a way they understand.


So try science. Science doesn't substitute numbers for emotion. Science is instead a process and a way to build positive and lasting relationships between us and our companions, a candle to light our way. Light a candle every chance you can and help beat back the darkness of harmful myths and irrational belief. And stop summoning problems with chants and incantations that make no sense.

Sunday, January 22, 2017

Long time gone...but renewed perspective.

To start off, you don't want to hear excuses about why this has taken so long to get back to. Changes in status, work, and other commitments are only interesting when the subject is a celebrity, which I am not. See TMZ for those who are.

To start, yes, I have seen the video attributed to the filming of the new dog movie. Yes, I have real concerns. I am not going to rant on here, with the limited information I have, but I will point a couple things out.

1) The dog obviously doesn't want to go into the water. Yes, he (she?) may love water, may love swimming, may have been in four or five times before - but he is done. He doesn't want to go back in. Is he tired? Frightened? Is he just over the fact that movies shoot the same scene repeatedly until you hate it? I've been on sets, both in front of the camera and in the production viewing booth. I don't know how actors can stand the repeated do overs. And I know enough to realize that a director just can't stand to live with a single take, no matter how perfect.

2) The dog in the water is swept up against a wall (padded, but still a wall) in roiling, chaotic water. He goes under. Now yes, there are divers there, but I would have been terrified - and that is me, a human, who could have at least understood that the divers were there to help me and that they really didn't want me to drown. The dog had neither of those advantages. He/she was simply terrified of dying.

Animals in movies are typically fine. But for a risky shot like this, did we really need to live action shoot it? If we can have hobbits and blue aliens and all the rest of the CGI universes, why couldn't they have done a CGI German Shepherd in a fake river? Was the shot worth the risk?

Why did the trainer agree? Don't know. Everyone on the set was there to do one thing: make a movie. Beyond that everything is up in the air.That is no excuse to treat an animal badly: but that is why close supervision by knowledgeable, well trained people is essential in these situations.


Back to training, aggression, and the cases I take: there have been a number of serious and fatal attacks. I have been involved in some of these directly. None of them are at the point where I can speak directly, as litigation and prosecution have their own rules. I can say a few general things though.

First off, dogs treated with kindness and gentleness are rarely involved in a serious bite situation. They may react out of fear, or pain, but they tend to have great reserves of control and inhibition. Remember that even a well treated, kindly raised and humanely trained dog may resort to just being a dog, given the circumstances. Dogs have a limited range of ways to react with and effect change in the world around them. If dog-appropriate signaling is not working, they may have to effectively raise their voices. Sometimes that raising of the voice must be done quickly. Thus, sometimes even the best dog might give a snap or a quick bite. That doesn't necessarily mean that they are acting badly, or that they are vicious or mean or any of the other things we saddle them with. They are dogs. Period. Not people in furry coats. Dogs.

We have a responsibility to not only treat them well and kindly, but to understand when they are speaking to us, and when we have failed on our end of the communication process. As A.A. Milne had the wise and wonderful Piglet say: “Some people talk to animals. Not many listen though. That's the problem.”

People not listening often gets me involved in other cases too. A looming issue is the training of police officers regarding safe encounters with pets. The point of training is two fold: keep the officer safe, and keep the pet safe. There are many alternatives to lethal force available to officers. Getting solid, practical information out to them, and having the officers and their Departments incorporate this information into policies and practices is an essential task that faces us. I usually get called in when an encounter has gone horribly wrong. I often, but not always, find that there was a lack in either decision making or training and policy. Sometimes, however, things go the only way they can. I don't ask anyone to get bitten or injured. Officers have the unquestioned responsibility to protect themselves and the public. No officer that I know wants to shoot a pet. Yet there are improvements in the overall process we can make to improve safety for everyone. My goal is to work to find a way to let everyone go home safely at the end of the day.


As a result, I want to put together a long term, detailed and wide ranging study of officer involved pet shootings. I am planning on applying to the University of Florida Veterinary Forensics program to be one of their first PhD students and to study this issue closely. We think we know why these happen, but no one has done a deep study of the many cases that happen, including whether the physical evidence and the reports given match. Neither has anyone looked at the cases where officers didn't use deadly force. What is the difference in the circumstances? Is it training? Compassion? Availability of tools? Is it the officer's background and experience?

These are deeply important questions that need to be answered. Yes, there have been general studies done getting the 50,000 foot view. The Department of Justice COPS section has been involved and recognizes the importance of this. The National Sheriff's Association has started as an advocate for training and change, particularly as contained in the National Coalition on Violence Against Animals. But we need to drill deeper, ask more questions of officers and owners, and look at the issue in detail to find out what the real problem is, and how we can establish truly effective training and practices.

So keep an eye this way as my vision for this study proceeds. I want to look at cases and evidence, interview shooters and non-shooters alike, look at the legal cases that have been litigated, and dig deep. Owners, officers, trainers, and Departments must all take responsibility for cases where these encounters go wrong. I want to develop a clear road map to find an answer.

And if anyone out there knows a source to fund this project, please let me know. There will be a zillion hours of interviews I am sure. There will be (in my plan) on-line surveys and data collection across the tens of thousands of officers and incidents. I will have to go to crime scenes, access evidence, and build a model of how this happens. There is also frankly tuition for the program. Conducting such a study under the oversight and within the ethical boundaries of a University is the only way that I can see making the study effective, fair, and credible. Universities have clear rules as to peer review and reliability of data. With my Masters Degree from the University of Florida Veterinary Forensics program, I think that UF is likely a good home for this.

I won't stop my work on human fatality investigations. Those rare cases still demand full attention of Law Enforcement, Animal Services, and the forensic and animal welfare communities. I am not abandoning that. I see, honestly, that the two fields intersect. Where they intersect is safety for people and animals, based on the understanding of behavior, and grounded in solid forensic investigation.

Please stay with me on this journey. I want to make a difference for people and for animals, and this is one way we can do it.



Monday, May 16, 2016

KEEP BEING SURPRISED.

I just returned from a trip outside the “contiguous 50” to assist on a Federal investigation. I had not been to this location before, and there is a language difference, so the world temporarily took on a sense of “almost but not quite completely different”.

Being different can be a very good thing. Stepping out of our regular comfort zone can help us see a little clearer, a little better. We notice things that we usually gloss over.

For instance, a fast food sign. I pass a Burger King sign hundreds of times a week at home. But seeing a Burger King sign with the words "Desayuno" and “Servio Carro” in big letters was slightly jarring. Yes, I knew it was just breakfast: but it was enough of a curve ball that it caught my eye.


According to Adam Steltzner, in his book The Right Kind of Crazy, “If you are an experienced practitioner in a field, you can get stuck in the rut of the past, in the way it should work, or the way it worked before.”

As trainers and behavior changers we do get in ruts. The ruts almost have to develop-after all, habits are what keep us safe. We have a complete suite of habits that we use day in, day out, habits that work with our client animals and that we don’t even think about. These habits are frankly what make us seem like magic to clients: those things we do automatically, that we have done so many times, things that are almost reflexes.

But automatic isn’t necessarily good. Easy, yes. Good, not so much.

The thing is, once we get into a rut we only see the rut around us. We stop looking, observing closely. When a client explains that they have X problem, we already have a picture in our minds of what the solution is. The same thing has worked a bazillion times before: of course it will work this time.

And then reality comes in once in a while and smacks us. We make the same old assumption, set into the same rut - and it bites us, sometimes literally. We are complacent and we miss key indicators. We do a disservice to our clients, the dog, and ourselves.

Back when we were beginners we had a smaller experience base. Everything was new then. Sure, we had a certain amount of practice, but we were still building our base of reference and we paid attention a great deal. Our outlook was fresh. We may have been on a mission to be disruptive, to find a new way of doing an old task, and we looked at everything with new eyes.  As Steltzner puts it, we had Beginners’ Mind.

“Beginners’ Mind, the eyes of fresh naivety, let you ask very potentially disruptive questions, because you’re not invested in the way it has been done in the past.”

This is a Buddhist concept, Beginners’ Mind. Traditionally it is called “Shoshin”. It is the innocent and receptive state of perception that makes no prejudgement. Shoshin sees the world just as it is, no more and no less. There is no reference to past experience, since there is none. The person is a beginner and everything is new.

A Beginner is surprised by everything. A Beginner is open to everything. Nothing is off the table, nothing is established. Everything is an option. Everything is possible.

I have said before that a good trainer has a big toolbox, with lots of methods and tools inside. A really good trainer can meet a new situation and make progress where others are stuck. A trainer with many tools can be out at the edge, doing new things, because they are not limited by old attitudes and old methods.

But they too have to be aware of the ruts in the road. They have to make sure that they keep a fresh outlook. Cool tools are useless if you still see things in one certain way every time.

Steltzner relates Beginners’ Mind and innovation: “ If you’re at the edge of what’s possible, if you are in an innovative field or you’re trying to develop change, how it was done before may be a poor indication of how it should be done in the future.”

Many problems appear similar, and the “good old way” does work most of the time. That’s why it has held on so long. In most cases we can muddle through by repeating the same old strokes.

But then a case comes along and surprises us. Those old tools are dull, rusty, and ineffective. The problem doesn’t fit the “good old way”.

We have a choice to make. We can keep our old mindset and practice the same old methods, and fail, or we can choose to be surprised more often. We can jump out of the rut, look back into our own Beginners’ Mind, and stay fresh.

Photographer and Explorer Naoki Ishikawa put it like this:

“People who believe they know everything tend to lose any chance to be surprised. I don’t want to think like that. I want to fulfill my life (as a photographer) by staying loose and open to change - and to treasure the ability to always be surprised.”

As a trainer, an investigator, and a person I want to be open to surprise, and not just when things go wrong. I want to be surprised a little by every animal I come across, every situation that I meet. I want to try and recover my Beginners’ Mind and see each situation freshly. Yes, I will then dig back into my toolbox, but I may use an old tool in a new way. Or I may look for a new tool. Either way I want to stay surprised. That keeps me awake and alive.



Saturday, March 26, 2016

Force, prisons, and training. Salvation or perpetuation of the status quo?

I have been watching the developing stories from California about the incident where Cesar Milan seems to have placed an animal aggressive dog and pigs in close proximity without adequate safety measures. The situation is predictably, and avoidably, stressful for both animals. Public reaction has been a roller coaster ride. The American Humane Association and tons of trainers have spoken out against the incident, and tons of loyal fans have responded just as energetically.

I wrote a piece about my method of how I would handle a similar situation. And my piece is just that: my way. Not Cesar's. Maybe not yours.



I want to make one issue clear:  I am NOT the "anti-Cesar".  I am not trying to be. There are plenty who have taken on that mantle, some for honorable reasons and some, probably, less so.

I have nothing personal against Mr. Milan. We have met briefly once and he was personable and pleasant. His public presentation was very well done and entertaining.

He has, for better or worse, gotten lots of people passionate about interacting with their pets. That isn't all bad.

Where we differ are three basic points: educational background, personal style, and the use of science-based methods. We also differ evolutionarily, if I can use that term in this context. I have changed over the years. I have learned from behavioral science, adapted my methods, sharpened my eye and my skills, and looked beyond "the way we've always done it" to new horizons. Professionally I don't feel that Mr. Milan has.

To illustrate I want to comment on another piece of footage from his celebratory 100th episode. The footage link is here.

Please watch if you can starting around the 10:00 mark as Mr. Milan begins working with a prison dog training program. Then come back…

OK. This is nice footage of a program in a prison where inmates are helping save dogs' lives by training them for adoption. Those who know me know that I am deeply involved in a similar program called TAILS (Training Animals and Inmates in Life Skills) here in North Florida. Such programs are literal life savers, for dogs and humans.

Prison is a tough place to be. Life isn't easy and comfy (and isn't supposed to be). A culture of violence, intimidation, and fear is common in many such institutions. Survival may be dependent on being the "alpha" in the cell block.

But besides serving to secure those who simply can’t function on the outside, the purpose of prison is supposed to be providing 1) clear consequences for bad choices, and more importantly 2) teaching people to change and make better choices. Inmates are intended to learn compassion and empathy for others instead of learning to be someone out of Mad Max.

The training methods Mr. Milan espouses are based on the negative culture that already exists in prison: impose your will, through intimidation, on someone weaker than you. That is what we should be eliminating among the inmate population. That is what got the inmates there in the first place. And that is not what we should be teaching inmates as a strategy for success. Instead, we must replace fear and intimidation with positive reinforcement and instructive guidance. We need to show the inmates the value of being a caring, positive role model rather than how to be a better bully. They have had enough bullying. It is time for them to learn a new way of life.

Dogs treated as respected companions, and the methods of science-based dog training, can teach that new way of life. I don’t mean leap into the trap of unbridled permissiveness: that doesn’t work. Inmates, dogs, and indeed most of us, thrive in an environment where there are clear, fair limits.  The limits become self imposed and internalized within a positively based structure instead of being forced upon us. We, and dogs, learn which behaviors provide positive outcomes over the short and the long term. Training dogs with positively based methods teaches inmates to set limits without violence, and to be compassionate and empathetic without preaching. They can experience how these methods work, and how the dogs can bond with them without judgement.

Take a close look at this video and we will break down what is happening versus what needs to happen.

The prison segment starts at about 07:50 in the episode. They are at a Womens' correctional institute out west. The segment is cited as an excerpt from Episode 41 of the show.

After some introductory walking about, Cesar is talks with an inmate who's dog is “shutting down” and won't walk with her. Cesar says “If this dog shuts down, the best thing to do is put the leash all the way on the top and pull up! Once you are up what happens is the two front legs start moving forward.”

Look at this statement. The short of it is, “if your dog has “shut down” through fear or distrust or whatever cause, just pull them up by the leash and dangle them until they have to put their legs down and walk.

This may be Cesar’s Way, and there are certainly trainers who do this. This is not my way. I would prefer to gain the dog’s trust, use rewards or lures, and show them that they can move forward without negative consequences. Then mark and reinforce the movement. Make training fun! Let the dog have a good time! Forward movement is a reinforcer for a dog - as long as the dog isn’t terrified. Show them that they can move with confidence and a sense of adventure. What we see here is not establishing a leader. It is avoiding being strung up.

We move along to the case of Bendi, a Chow mix that is supposedly one of the worst dogs in the program. The narrator says that Bendi has aggression problems, and that “He gets especially aggressive when his toenails are cut.”

Toenail sensitivity is very common. After all, cut a little too close a single time and it hurts. Dogs aren’t stupid-they learn what hurts. This is a situation where basic conditioning is the easy way: reach for the paw, dog doesn’t react, dog gets treat. Touch paw, dog allows touch without negative reactions, dog gets treat. Pick up paw, dog gets treat. And on it goes - lather, rinse, repeat - until you are touching the dogs paw with the clippers, dog is calm, dog gets three treats! We clip one nail successfully: big jackpot, dog gets to get up and run amok, chase the ball; its party time!

And then later, or the next day, we start over. If we hit a snag, we stop, let the situation calm, repeat a lower level of conduct that we can reward, and quit for the day. Start over tomorrow at a little less challenging level.

No, this isn’t quick and makes terrible TV. But no one gets bitten, and we establish trust without using violence.

Now let’s dissect Cesar’s Way. At. 10:12, as Cesar presses Bendi down on his side, Bendi yelps, tries to get up, and then rapidly snaps several times at Cesar’s hands. Cesar and the dog then get into a quick wrestling match, with Cesar forcing the dog down.

At 10:18, Cesar has forced Bendi down on his back. While restraining Bendi, Cesar says “…right now I am just calming him down.” Yet there is no marker for the instant that Bendi gives the first indications of relaxing. Instead, Bendi has no guidance and stays aroused and tense. Cesar has already been bitten and asks for a napkin. We are less than three minutes into the session and we already have resistance, fear, and blood. The narrator’s voice over adds the drama: “The attack happens in an instant. In less than three seconds, Bendi has bitten Cesar three times.” This is somehow good?

We proceed a bit and at 10:45 Cesar has Bendi held down and is telling the handler “You can’t let her go. If you do and she wins she becomes more powerful.” More powerful than what? A bigger bully? Is this a video game where you amass “power units” or something?

Cesar then has the handler start to trim the nails of this restrained, fearful dog. Bendi snaps again, eyes wide in fear, teeth fully exposed and lips retracted and tense. Cesar doesn’t guide behavior-he holds Bendi down and gives his trademark negative marker of “psssst!”. When Bendi stops snapping and gives an opportunity to verbally reinforce with a positive marker, there is no response from Cesar. Instead he presses on to the second nail.

With this nail, when Bendi doesn’t snap because he is restrained, Cesar gives the same negative “pssst!” marker. Bend wrinkles his nose, but holds himself back - and gets nothing positive to let him know that not biting is good. Same reaction for restraint as for biting. Bendi is now confused, and confusion adds to stress.

We then segue (thankfully) to friendly groups walking and the episode goes on to how “rewarding” this experience was for Cesar.

I am sure it was. Working with prison animal programs is greatly rewarding. The programs profoundly affect the lives of humans and animals that may not otherwise get a second chance. The effects ripple outwards farther than we think: one person becomes the model for family and friends, and then their families and friends, and soon we have a wave of second chances washing across a wider population than we can touch individually. Inmates in prison often come from homes and situations that do not reward or encourage compassion and caring. These programs change that. My work has opened my eyes in new ways. The feeling of seeing someone teaching a dog to succeed and learning themselves that they too have the potential is amazing. Where I once sent people in, I can now help them get out and not return.

Prison programs succeed because of compassion, not because of force or intimidation. They are the antithesis of violence.

The difference is visible when you walk into a dorm or residential block that houses inmate/dog teams. The rest of the institution may be a jungle: their block is an oasis. Fear may surround the clearing, but here the atmosphere is calm. Teams work together to solve problems rather than gangs looking for turf.

Cesar’s methods flat out miss the mark. Instead, fear is a constant companion. Muggings happen daily. Pup wonders if today is another day their “trainer” places them into the “just kill me” helplessness that is touted as “calm submission”.

For all of you who may be involved in a prison program, or a program sited at a rehab facility or treatment unit, or any other place where humans and dogs are cooperatively healing each other: please eliminate the violence. What happens inside translates outside. Kill the cycle. Stop the intimidation. No more violence


Friday, March 11, 2016

Training methods, collateral damage and don't summon what you can't banish.

In the last 24 hours international interest has focused on a well known trainer and methods they use because of needless injury to an animal by a dog with a history of violence toward livestock.

This reminded me of something written by Warren Ellis (the Englishman, not the Australian), a writer of comics, totally inappropriate fiction, and someone who examines large questions of where the future is (and why we aren’t there yet-or are we?). A statement he made struck a chord that is now resonating:

“Don’t summon anything you can’t banish."

That absolutely fits here. As dog owners and trainers we apply our ideas, our methods, to problems that we see. We can become blind to damage, deliberate or unintentional, that we cause in our wake because we are focused on “helping the dog”.  We see the symptoms directly in our headlights, but sometimes we lose track of the side of the road, the bits and pieces of collateral damage that collect in our wake. We summon, if you will, demons that we don’t intend to call up.

This happens privately and publicly, sometimes with huge secondary effects.

The current public case involves a dog that has already killed more than one other animal. This poor dog is reacting to livestock in a dangerous manner, and is a legitimate threat to other animals. 

The apparent intent of the demonstration of methods and accompanying video was to show a “cure”, the establishment of safe, calm, controlled behavior by the dog toward livestock. Unfortunately, as with the some plans (and especially those trying to solve the world’s problems in a television show that runs thirty minutes interspersed with commercials), the situation rapidly went south. The dog came into the environment with the livestock and was already showing tension and arousal. First exposure of the dog and livestock was, thankfully, on lead but was in close proximity. Rapidly the dog was taken off the lead in the pen with the other animals. On the video one can see that the dog is still tense and aroused, compliant, but not relaxed. No one noticed the cues and warnings the dog was sending. Confidence in the apparent compliance overtook caution, and of course it only took a second for the dog and the situation to spin out of control. It then devolved to a series of actions that some wags have set to the "Bennie Hill" theme, but more importantly, at least one animal was hurt and the dog in question was made to "submit", not taken out of the situation to start again after more practice and redirection.

That is the first warning here. Compliance, if based on fear of consequences, is not acceptance. Compliance while aroused is not relaxed and calm. Compliance when highly aroused while restrained is a tornado barely contained.

The goal of responsible and effective behavior modification is not compliance. The goal is to replace the problem behavior with acceptance and relaxed control. We reduce the arousal reaction to a stimulus while redirecting the former behavior to a more accepting and relaxed behavior, setting the dog up to succeed. This takes time. There is no pill or magic here.

There are different methods of modifying unwanted behavior, and practices have evolved with animals much like they have over time for people. One older strategy is called flooding. This means, for instance, we take a person who is terrified of bugs and put them in a situation where they are surrounded and overwhelmed by bugs. Bugs everywhere! The therapist directs them and, although overwhelmed at first, the therapist shows the patient that they are not being hurt and, hopefully, the person learns that the bugs aren’t hurting them. Hopefully.

That is not done with humans much anymore because 1) the treatment is very stressful and 2) it doesn’t always work. Sometimes it makes thing worse. With animals, evidence suggests this is even less likely to succeed because the animal cannot be “talked down”. Instead, the animal goes into survival (fight or flight) mode and, if it cannot do either, shuts down and figures “just kill me!”. (See Learned Helplessness: PLEASE DON'T KILL ME!). In the terms of our introductory quote, we have “summoned” an even worse problem than we started with. The collateral damage of flooding is the well being of the patient needing treatment.

Another strategy practiced by some involves punishment. This involves introducing the patient to the cause of discomfort, or target of aggression or violence, and then punishing the undesired behavior. It goes something like this. Bring the dog close to the thing that sets off the behavior. Punish them for the current behavior. Push them closer and keep punishing. With luck, eventually the dog gets close and gives up, fearful of the consequences of showing the former aggressive behavior.

BUT…

This is, to me, cruel and dangerous. This stresses the dog to the extreme. He/she is placed in a fight or flight situation and we punish them for trying to do either. They can’t run away, and they can’t fight. The adrenaline, tension, stress, and desire to act in a manner that makes sense for survival build and have no where to go. To override this the punishment must be severe enough for that individual dog that he/she fears the punishment enough to comply. Not relax: comply.

Compliance, in my mind, doesn’t solve the problem. In a situation where the motivation to perform the behavior overcomes fear of punishment, the behavior is likely to come screaming back. We have not banished it-we have just postponed it. When it does come screaming back it may be worse than it started. All that pent up fear and tension breaks loose. We have summoned a demon and don’t have a spell to put it back in its bottle.

A strategy that I prefer is progressive desensitization. There is no fear or punishment here. We introduce the dog to the trigger at whatever distance we need to get only the smallest reaction. A locked on look. A glance and quick tension.  I don’t wait for the dog to bark or lunge or struggle. I interrupt at the very first opportunity. I then redirect the dog to an incompatible, calm and secure behavior. I tend to go for a quiet sit with the dog looking at me. Once we get that calm focus, I reinforce the calm behavior, starting with a treat or positive attention (COME TO THE QUIET SIDE: WE HAVE COOKIES!).

And then…instead of pushing forward, the dog and I retreat. We walk away. We return to things the dog can successfully do. The dog gets to relax and move away from the trigger. The dog’s system gets to return to normal baseline instead of building arousal hormones. Nothing bad happens, and the alternate behavior produces calming neurotransmitters in our pup's brain. Overload short circuited.

A few seconds or minutes later, whatever is needed, we re-approach and repeat. Minor reaction, redirection, reinforcement and withdrawal. Arousal is kept low. No one gets into flight or fight.

This is time consuming and not flashy. This is not good TV. We may only be able to do a couple short sessions per day. But we set the dog up to succeed and capture that success.

In a similar livestock situation, I would have had the dog come to the controlled situation many times, all on lead, with slow progress outside the pen. The dog would not have been allowed in the pen at all until we had many, many positive outcomes. I would wait for the dog to voluntarily lie down outside the pen, with the livestock doing their little livestock things, without showing any interest. All this would be on lead.

Then we would have progressed into the pen, still on lead. First time would have been short: walk into the pen, walk past the animals one time, walk out and reward. Maybe only once that day, depending on the reaction of the dog. Later we do it again-short, sweet, and positive. Lather, rinse, and repeat.

We take little steps. If the dog has any close calls on lead, we back up and work reinforcing success, back to where things start to get tense.

Obviously this is really crappy TV. No one is going to be entertained by multiple repeats of little successes, a few pets and treats, and a long period of time with no drama. Drama is what sells TV. If we do things right, there is no drama.

By taking the long way around, we do important things. We set the dog up to succeed. We reduce, not increase, stress. We show the dog the needlessness of the former behavior. And we don’t stress the livestock. No summoning of a demon that we have to somehow banish. No eye of newt or any other weird ingredients, no spells or scrolls - or fear - needed. Patience and understanding and redirection. There is no collateral damage. Everyone stays safe.

Is this infallible? Nope. Nothing in life is. Sometimes, despite patience and compassion and great technique, our efforts are not enough. Some animals have more baggage than we even understand. In some cases medication, under the care of a Veterinary Behaviorist, is needed. Other times, despite our best, the only answer is compassionate and humane management.

I can’t say for certain exactly what happened during this entertainment production. We have only seen the edited footage that the production company thought was entertaining and acceptable. There may have been far more taking place. But the practices we have been shown are less entertainment than they are indications of poor choices-or at least poor practices. In this case is seems that two basic principles were disregarded: don’t make things worse and be aware of collateral damage. 

As we go forward and this case develops, let’s not wait for the outcome to learn a vital lesson: Take care not to cause damage, even when your intentions are noble, and don’t summon what you can’t banish.

Thursday, March 3, 2016

Do you and your dog resonate?

Humans and dogs give and take. Sometimes this giving and taking is in sync, it is resonant. The two parties, you and your dog, are part of a moving, fluid giving and taking. You move, act, feel together. Neither of you is really leading the walk or activity, but you both get where you are going. Neither of you is making conscious decisions-the resulting arrival is cooperative and seemingly the natural consequence of just being.

Dissonance is just the opposite. You zig when you dog zags. You stop and he goes. You don't quite get in step, and despite a lot of effort, you never get anywhere.

In dogs, dissonance builds walls. Walls between them and other dogs, between them and humans, between the self that they show and the self they wish to be. Aggression and fear are symptoms of dissonance.

Dogs are social creatures, and for the most part they want positive input and social connection with both other dogs and with humans. After all, with a history of somewhere over 15,000 years together, there are social ties that keep them from avoiding us, even when perhaps they should. The desire for constructive, positive social contact can help balance whatever dissonance has driven them into building a wall between themselves and the “outside” world.


 Developing a relationship with a dog, particularly a dog that has built a wall of aggression or fear, means I have to build resonance. I have to establish a reciprocal interaction with the dog. Working with a seriously aggressive or fearful dog takes clear and complex give and take. I have to safely let the dog know that I am not a threat, and not a danger. I also have to let them know, without frightening or “dominating” them, that they cannot make me go away. They cannot frighten me. The worst they will get from me is a removal of my attention.

I have at times referred to this process as “push-pull”. The germ of it began when, years ago, I saw Monty Roberts at an early exhibition working with horses. He had/has a technique that he called “join up”. In his world, “join-up” was a process by which he drove the subject horse away from him by using body position and motion to appear threatening. He then changed his position and motion in a way that the horse interpreted as soliciting contact. By alternately appearing as a potential threat, followed by welcoming the horse, the horse appeared to become more accepting of Roberts. Finally the horse, who started the demonstration shying away from Roberts but was unable to flee due to the round pen they were in, appeared to develop a relationship with Roberts that let him approach, interact, and guide the horse.

My reaction to this was two fold. First, it dawned on me (slow that I am) that dogs, like horses, have clear and usable language, but that the language is based on body position and visual cues, not verbalization. Second, although horses are prey and dogs are opportunistic predators and scavengers, in both cases social contact can be used to develop a relationship. Relationships did, of course, already exist: but in both cases, trainers of old used force and fear and physical punishment to develop relationships based on dominance and submission. Both schools of trainers made the trainees subservient, too often complying because they feared the consequences of non-compliance.

Roberts seemed to be more involved in developing trust. Although this was not 100% benign (he did “send away” the horses first) he sent the horse a message that said “I am not going away-you have to deal with me. When you do I will make it worth your while.”

That made sense. Run away from me and nothing good happens. Be my friend and not only do you get my positive attention, but other good things happen. Yeah. That sounded good.

But as I said, horses and dogs do have differences. Horses are herd animals that want to be part of a social group. They will accept humans as part of that, but ultimately they are prey, and are always just a little worried that they will be lunch. Dogs, on the other hand, can function as predators. They have teeth: they are packing. Even the smallest of them can pull their blades and try and shred something that is scary enough. And when scary enough kicks in, social niceties go goodbye. Stress kicks in, higher learning goes out the window. Frankly, if you are dealing with an 80 pound dog in full predatory or defense mode, I don’t care how big you are: he/she will kick your butt. You are gonna bleed, and you are getting serious damage.

So the idea of trying to apply force, even at the merely social level that Roberts operated, wasn’t the total answer with dogs. A dog wants social contact, but is not a herd animal. If they are safe, or feel like they need room to feel safe, pushing them away is just silly. They can do just fine without you. They are not living a life worried about being lunch.

After all the centuries among us two leggers, dogs do want social contact. And we have COOKIES. That is a key we can use to unlock behavior we want. Positive social contact is not achieved by force. You can’t threaten anything into loving you. After all, we talked about learned helplessness last time, and we discussed how it doesn’t lead to a positive relationship. It leads to dependency, more fear, and less trust.

Over time I refined my interactions and observed-a lot. One thing I learned was that a fearful dog, or a dog that seemed to be aggressive, was often receptive if they were helped to see that their old behavior (fear or aggression) was not effective. Showing that behavior didn’t cause any pain or discomfort, but it didn’t succeed. Whatever they were afraid of, whatever they were protecting themselves against, didn’t have to be a threat. It could be neutral, or it could actually be friendly, especially if it was a human.

That process of give and take, the back and forth of signals, mutually understood and accepted, that is what develops resonance between me and a dog. We begin to operate in concert. No, our “energies” do not somehow become synchronized. (Let’s see someone show up in court and show their “energy detector”. Or publish it in a peer reviewed journal. Not going to happen.). But there is resonance, a give and take that becomes a habit. This is similar tot he resonance that develops between long time friends, or life partners, those people that finish each others’ sentences. The quiet moments of communication that two people share without even talking. This is what I aim for when interacting with a dog that ha problems. This is how I can, at times, deal with dogs that others can’t. This is the most rewarding of things that happen in a training or therapeutic situation, the connection, even for a short time, where trust exists and movement and intention become connected.


I’m not special in doing this. I have seen it in other trainers, the good ones. We all have the ability to establish resonance, especially with our own pets. The animals that we spend day in and day out with, the animals that share our lives, we can and should develop resonance with them.

Is this whispering? Is there some secret language that only the select can speak, that only the particularly gifted can parse and comprehend, passed secretly from generation to generation?No. There is no whispering. When a dog and I exchange information, when we share, it is all right out there. Anyone can learn to speak dog, and anyone can learn to receive the messages sent. To do so we need to do one thing above all else: listen. The character of Piglet in the Winnie the Pooh stories said it once: “Lots of people talk to animals: very few listen.” We need to listen, to observe, to connect.


Is it magic? No. There is no magic. Unless of course you consider two organisms working collectively in a positive, mutually respectful and resonant way to be magical. That I can buy-yes, the collective development of trust, seeing that light come on behind their eyes, feeling the connection and seeing a once fearful or aggressive dog drop their defenses, cross that once uncrossable gulf and let you in-that is magic.



Thursday, February 25, 2016

Learned helpless: PLEASE DON'T KILL ME!

I’m certain you have seen it - the dog that immediately cowers in front of anyone and anything. He seems to be calling out “I’m pitiful-pet me!” This is often accompanied by urinating a little and behavior that, in a human, we would see as clear groveling. Many people see this and think “Oh my, he is such a submissive dog!” and assume that this poor beast is going to be easy to deal with.

Others see this as a dog that lacks spine and they get forceful, trying to “toughen up” this pup.


Both sets of responses are wrong.

Sure, the dog is giving signals that add up to the picture that in some heads screams “submissive”. If the groveling got any worse we would be embarrassed. These postures are associated with dog to dog signaling that one dog has surrendered to another dog. Some trainers tell us that this is a good thing, and that we have successfully become the “alpha” in the relationship, that we have accomplished something good, something our relationship should be based on.

Me? I say look to science, and science says “WHOA! NOT QUITE!”

Science tells us that this may not be “submission” (and that is a whole ‘nother discussion), but something very different. There is a term for this. It’s called LEARNED HELPLESSNESS.

We see it in people. Victims of domestic violence, child abuse,  sexual abuse. This behavior may be a symptom of Post Traumatic Stress Disorder. A dog acting this way does not mean we have achieved training success.

Human victims can learn that no matter what they do they can’t win. They will be beaten down and hurt. As a result of this repeated beating down, they learn to give up before things escalate to try and minimize the damage. They suffer and quit to survive. Dogs can do the same.

How does this happen in dogs? Fantasy fiction novelist Elizabeth Bear, in a little different context, put it succinctly. “If you really want to screw up an animal, sometimes reward it and sometimes punish it for the same behavior. Or keep increasing what it has to do to get a reward. You get real basket cases that way!

A dog that, when approached, immediately rolls over, exposes his belly, urinates, and whimpers may not be saying “Hi there! You are the boss and I LOVE YOU SO MUCH!”. Nope. That dog is more likely saying “There is no point in defending myself from you, big scary thing—just kill me now!”

The most common factor I have seen in animals that show learned helplessness is fear caused by force. Force that was applied excessively, inconsistently, and with poor timing. It is true that scientists have shown that punishment “works”. After all, an animal that experiences pain and violence after they do something will try and stop the pain. If that pain is closely linked with a specific circumstance of action the animal will learn to avoid that particular set of circumstances, and may learn to generalize and associate the pain with similar situations. This creates problems as they travel down this road.

First off, why do we want an animal performing a behavior out of fear of pain? Do we need to "prove" something? I don’t want that relationship with my own dogs. Having a dog look over their shoulder all of the time waiting for pain is not the way I want my dog to view me, or our relationship. A dog acting from fear, if given the opportunity, may finally decide she has had enough and head for the hills. To reliably avoid pain they simply avoid the entire surrounding environment. That makes sense from their point of view.

Also sensible to them may be a “last stand” to either survive or die. This is seen in humans with victims who finally, after years of abuse, react massively toward the abuser. Dogs don’t usually have guns, so in a dog’s case this may be with a bite. If their abuser or “trainer” has responded to lower level warnings and attempts at defense with more force and more fear, then the bite may be serious and, to those on the outside, out of proportion to the perceived provocation.

For trainers, even those who are not using force or fear, part of the equation are the twin issues of timing and consistency. Timing in dogs is critical. Dogs associate good or bad with the actions that occurred immediately before the good or bad thing happened. If punishment is presented, the administration of the aversive, the punisher, has to be dead on with the unwanted behavior to be effective and clear. If Fred the Beagle, for instance, poops on the floor at 10 am, but the owner punishes him at 12:30 when he gets home from the store, Fred is getting an unclear message. He is more likely to associate the punishment with whatever he did just before the punishment. So if Dad called him over and then punished him for pooping on the floor, poor Fred the Beagle is confused: was he punished for coming to Dad? What was the whole deal about the poop? What poop?

Consistency is the other twin, the flip to timing’s flop. For instance: this morning you are in your sweats before you get dressed, take Fred out for his walk, and love him as he jumps up and plays with you. Forty five minutes later though, after showering and getting dressed for work, Fred gets smacked for doing the same exact thing. Fred’s fashion sense is limited: he may not see your sweats and your work clothes as that different. Context seems the same to Fred, so now he has been rewarded and punished for the same behavior.

Instead of using force, punishment, and risking the utter confusion of a dog that may lead down the bumpy road to learning they can never do anything right, how about we try another idea? Let’s show our dogs what we want, mark those desirable behaviors, and then reinforce them. Instead of teaching learned helplessness, how about we teach learned confidence?

In my years competing with field dogs, I saw plenty of animals that had developed highly trained learned helplessness. When the handler sent them out they constantly looked back, head down and tail tucked, waiting for the zap of electricity that told them WRONG! When they came into a new environment, with novel challenges, they were a sorry sight to see. Fear dripped off them, and although they followed directions, there was no joy in Mudville. They had no confidence of their own and no confidence in their handler.

Somehow I accidentally learned a different (I think better) way. My dogs needed to be secure, confident, and able to make choices. This took a lot of training and repetition and patience and holding back from assessing the trainee as stupid or obtuse, but my dogs finally taught me. I learned the lessons from them. They resisted learning helplessness and I learned to be consistent, clear, and that fear bred only more fear. I owe that lesson to my dogs, and I own that lesson now.


For others, I can simply let my experience be a guide, a suggestion. Learned helplessness and canine PTSD are not the marks of a submissive dog. They are not goals to achieve. They are signs of a dogs that has been pushed too far, too often, with the wrong methods, and is simply trying not to be killed. Please, don’t put your dogs in that space. Instead of imprisoning them in fear, teach them confidence and the ability to make choices. Give them the keys to success. Then sit back and enjoy the ride.